FAQ

LES RÉPONSES DE YOKOHAMA À VOS QUESTIONS LES PLUS FRÉQUENTES

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How can I find a Yokohama dealer near me?

You can find a dealer in your area and pricing information by visiting our online Dealer Locator or call 888.965.6835

Does Yokohama accept sponsorship requests, and if so, to whom do I send it?

We do accept some sponsorship requests, for consideration, please forward your inquiry to marketing@yokohama.ca

I want to become an authorized Yokohama tire dealer. How can I do this?

In order to receive information on becoming an authorized Yokohama tire dealer, please call our Customer Service department at 1-888-965-6835

How do I find my tire size?

Your tire size should be located on the sidewall of you tires or listed on the inside of the door panel

What is the right pressure for my tires?

The correct air pressure for your vehicle should be listed on the inside of your door panel or in your owner`s manual

What types of positions does Yokohama typically hire for?

We seek talented individuals across various fields, including production, engineering, sales, marketing, logistics, and more. Browse our "Available Positions" page for current openings.

What qualifications are most important for a Yokohama career?

While specific requirements vary by role, we value a passion for the tire industry, a commitment to innovation, and a strong work ethic. Prior experience is beneficial but not always essential.

How can I make my application stand out?

Highlight your relevant skills and experience, tailoring your resume to the specific position. A well-written cover letter demonstrating your interest in Yokohama goes a long way.

What are the career advancement opportunities like at Yokohama?

We are committed to fostering professional growth. We offer training, development programs, and opportunities to take on new challenges to help employees reach their full potential.

Does Yokohama support any diversity and inclusion initiatives?

We believe a diverse and inclusive workplace drives innovation. We have various initiatives to promote equity and belonging for all employees.

What should be the correct pressure for my tires?

Locate the recommended air pressure for your tires on the inside of your vehicle’s door panel or in your owner’s manual.

How frequently should I check my tire pressure?

We advise checking your tires' cold air pressure once a month.

What does a tire’s speed rating signify?

A tire's speed rating denotes its maximum speed capability as determined by standardized lab tests, allowing for comparison of different tires' speed capabilities. Always consult your vehicle's owner’s manual and tire information placard when selecting speed rated tires.

How often do my tires need rotation?

Tire rotation frequency depends on your vehicle type and usage: at least every 8,000 kms for front-wheel drives, and every 12,000 kms for rear-wheel and four-wheel drives. Rotate more frequently if you notice uneven wear.

Can you explain your warranty policy?

Our full warranty details are available for download in the “Warranty” section of our website or at any authorized Yokohama dealer.

How do I file a warranty claim?

For warranty claims, please visit the retailer where you purchased the tires or contact an authorized Yokohama dealer using our Dealer Locator. For further assistance, call our Customer Service Department at 1-888-965-6835.

Are tire damages like punctures, cuts, or sidewall bubbles/bulges covered under warranty?

No, such damages are not covered under our warranty.

How do I register my tires for warranty?

Register your tires online at www.yokohama.ca/TireRegistration, providing your contact and dealer information, along with the tire's DOT code.

Are tires that came with my vehicle as original equipment covered by a warranty?

Yes, OEM tires are protected under our limited warranty for original equipment tires. For assistance, please contact our customer service department at 1-888-965-6835.

How can I read the size of a tire?

Tire size is displayed on the sidewall of your tire in a series of numbers and letters. For example, "P215/60R16 95V" - "P" stands for passenger vehicle, "215" represents the width in millimeters, "60" is the aspect ratio, "R" indicates radial construction, "16" is the wheel diameter in inches, and "95V" includes the load index and speed rating. Yokohama tires feature this information clearly to ensure you select the perfect fit for your vehicle.

How long can I expect my tires to last?

Yokohama tires are designed for longevity and performance, typically lasting between 3 to 5 years depending on driving habits, maintenance, and road conditions. Regular inspections and adherence to recommended maintenance practices can extend their lifespan.

What steps should I follow to change a tire?

Changing a tire involves loosening the lug nuts (while the vehicle is on the ground), using a jack to lift the vehicle, removing the lug nuts and tire, placing the new tire on, tightening the lug nuts by hand, lowering the vehicle, and then securing the lug nuts with a wrench. Yokohama recommends always consulting your vehicle’s owner manual for specific instructions.

What do the numbers printed on a tire indicate?

The numbers indicate the tire's width, aspect ratio, and diameter. Yokohama’s range of tires provides options for various vehicle types and driving conditions, allowing you to choose tires that best match your vehicle’s performance needs.

How do I check the tread depth of my tires?

Use a tread depth gauge or the penny test. Insert a penny into the tread groove with Lincoln's head upside down; if you can see all of Lincoln's head, it’s time to replace your tires. Yokohama tires come with wear indicators for easy monitoring.

What method is used to measure tire tread?

A tread depth gauge is the most accurate method, providing a precise measurement of the tread depth in 32nds of an inch. Yokohama tires feature tread designs optimized for safety, efficiency, and durability.

What is the correct way to rotate tires?

Tire rotation patterns vary depending on the vehicle's drive type. Generally, tires should be rotated every 8,000 to 12,000 kilometers to promote even wear. Yokohama suggests following your vehicle manufacturer's guidelines for rotation to maintain tire performance and longevity.

When should I switch to winter tires?

Switch to winter tires when temperatures consistently drop below 7°C. Yokohama’s winter tires offer superior traction and safety in cold, icy, and snowy conditions.

How do I know when it's time to replace my tires?

Replace your tires when tread wear indicators are flush with the tread, if there is visible damage, or if the tires are older than 5 years. Yokohama tires are engineered for performance and safety, ensuring you get the most out of every set.

What is the typical lifespan of winter tires?

With proper storage and use only during winter months, Yokohama winter tires can last between 4 to 5 seasons, depending on driving conditions and habits.

How can I check the pressure in my tires?

Use a quality tire pressure gauge to check the pressure when tires are cold, ideally in the morning. Yokohama emphasizes maintaining the correct pressure for safety, fuel efficiency, and tire longevity.

Are all-season tires suitable for winter conditions?

All-season tires can handle mild winter conditions but may not perform as well in severe snow and ice as winter tires. Yokohama offers a range of all-season tires that provide balanced performance in various weather conditions.

What factors affect how long tires will last?

Factors include driving habits, road conditions, tire maintenance, and vehicle alignment. Yokohama tires are built to withstand varied driving conditions, offering durability and long-lasting performance.

How can I understand tire specifications?

Tire specifications are detailed on the sidewall and in the product description. Yokohama’s customer service and website provide resources to help understand these specifications and choose the right tire for your needs.

What meanings are associated with tire sizes?

Tire sizes indicate the tire's width, aspect ratio, and diameter, crucial for ensuring the tire fits and performs optimally on your vehicle. Yokohama offers a wide selection to meet diverse driving needs.

What does the speed rating on a tire mean?

The speed rating indicates the maximum speed a tire can safely maintain over time. Yokohama tires come with speed ratings suitable for a range of vehicles, from family sedans to high-performance cars.

Where is the best place to buy tires?

Yokohama tires are available through authorized dealers and retailers across Canada. Visit our website to find a dealer near you and explore our premium selection of tires designed for various driving experiences.

Do all-weather tires perform well in snow?

Yes, Yokohama’s all-weather tires are designed to provide year-round performance, including in snow and ice, making them a versatile choice for drivers in regions with variable weather conditions.

How frequently should tires be rotated?

Yokohama recommends rotating your tires every 8,000 to 12,000 kilometers to ensure even wear and extend tire life, in line with most vehicle manufacturers' guidelines.

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